fe77 Terms & Conditions

1. Introduction

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," "your") and fe77 ("fe77," "we," "us," "our"), the operator of the online casino and sports betting platform accessible at fe77.one ("the Platform"). By accessing, registering on, or using any part of the fe77 Platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not accept these Terms, you must immediately cease using the Platform.

fe77 reserves the right to update or modify these Terms at any time. Continued use of the Platform following notification of any amendment constitutes your acceptance of the revised Terms.

2. Definitions

• "Account" means the personal PKR-denominated user account registered on the fe77 Platform.
• "Balance" means the sum of funds held in a User's fe77 Account, including real-money balance and any credited bonus funds, separately tracked.
• "Bet" / "Wager" means any financial stake placed on a game, event, or outcome available on the fe77 Platform.
• "Bonus Funds" means promotional credits awarded by fe77 subject to specific wagering requirements.
• "KYC" means Know Your Customer verification procedures conducted by fe77 to confirm User identity and eligibility.
• "PKR" means Pakistani Rupee, the base currency of all fe77 Accounts.
• "Platform" means the fe77 website, mobile interface, and all associated services accessible at fe77.one.

3. Eligibility & Registration

3.1 Age Requirement. The fe77 Platform is strictly restricted to individuals aged 18 (eighteen) years and above. By registering, you warrant that you are at least 18 years of age. fe77 may request documentary proof of age at any time. Accounts found to belong to minors will be immediately closed and any balance forfeited.

3.2 Jurisdictional Compliance. It is your sole responsibility to ensure that online gaming is lawful in your jurisdiction before registering or placing any bet on fe77. fe77 does not warrant the legality of its services in any specific jurisdiction. Users located in jurisdictions where online gambling is prohibited access the Platform at their own legal risk. fe77 accepts no liability for any regulatory consequences arising from a User's failure to verify local laws.

3.3 One Account Per Person. Each individual may hold only one registered Account on the fe77 Platform. Operating multiple Accounts — whether personally or through nominees — is strictly prohibited and constitutes grounds for immediate suspension of all associated Accounts and forfeiture of balances.

3.4 Accurate Information. You must provide accurate, current, and complete personal information during registration and maintain its accuracy at all times. fe77 may require KYC documentation to verify the information provided. Failure to complete KYC when requested may result in suspension of withdrawal privileges or Account closure.

4. Account Rules

4.1 Personal Use Only. Your fe77 Account is for your personal use only. You may not sell, transfer, or assign your Account or any rights therein to any third party.

4.2 Credential Security. You are solely responsible for maintaining the confidentiality of your login credentials. You accept full liability for all activity conducted under your Account, whether or not authorised by you. You must notify fe77 support immediately if you believe your Account has been compromised.

4.3 Prohibited Conduct. Users must not use the fe77 Platform in any manner that: (a) is fraudulent, deceptive, or unlawful; (b) involves the use of automated software, bots, or scripts to interact with the Platform; (c) involves money laundering or structuring transactions to obscure the origin of funds; (d) involves collusion with other players or fe77 staff to manipulate outcomes.

5. Deposits & Withdrawals

5.1 Accepted Methods. fe77 accepts deposits and processes withdrawals via JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, Visa, Mastercard, UnionPay, and USDT TRC20. All transactions are denominated in PKR. Minimum deposit amounts and processing times are displayed in the cashier section of the Platform and may be updated without prior notice.

5.2 Withdrawal Conditions. Withdrawals are subject to the completion of any applicable wagering requirements and to successful KYC verification. fe77 processes withdrawal requests within the timeframes published in the cashier, subject to payment provider processing times. fe77 reserves the right to conduct enhanced due diligence on large withdrawal requests.

5.3 Own Funds Only. You must only deposit funds that lawfully belong to you. fe77 does not accept deposits from third-party payment sources on behalf of a User. Any detected use of third-party funds may result in Account suspension and return of the funds to their legal owner.

5.4 Transaction Fees. fe77 does not charge a fee for standard deposits or withdrawals; however, your payment provider may impose transaction fees or currency-conversion charges for which fe77 accepts no liability.

6. Betting & Gaming Rules

6.1 Game-Specific Rules. Each game, sport, and betting market available on fe77 is governed by its own rules, which are accessible within the relevant game or market interface. In the event of a conflict between game-specific rules and these Terms, the game-specific rules shall prevail in respect of that game or market.

6.2 Minimum and Maximum Stakes. fe77 sets minimum and maximum stake limits per game and per market. These limits are displayed at the point of placing a bet and may vary by game type, live or pre-match status, and account tier.

6.3 Void and Cancelled Bets. fe77 reserves the right to void any bet that was accepted due to a manifest error in odds or pricing, a technical fault, or circumstances outside fe77's reasonable control. Voided bets are returned to the User's available balance.

6.4 Cricket & Sports Betting. Cricket betting markets — including PSL, T20 Internationals, and other fixtures — are subject to specific settlement rules published in the sports betting section. Results are settled in accordance with the official results declared by the relevant governing body.

7. Bonuses & Promotions

7.1 General. fe77 may offer bonuses, free spins, cashback, and other promotional incentives at its discretion. Each promotion is subject to specific terms that include, at minimum, a wagering requirement, eligible games, a time limit, and a maximum withdrawal cap on winnings derived from bonus funds.

7.2 One Bonus Per User. Promotional offers are limited to one per User, household, IP address, device, or payment method. fe77 reserves the right to refuse, withhold, or reclaim bonus funds where abuse is suspected.

7.3 Bonus Abuse. Any attempt to exploit promotions through arbitrage, use of multiple Accounts, or any other manipulative practice constitutes bonus abuse. fe77 will forfeit all bonus funds and associated winnings arising from abuse and may permanently close the Account.

8. Intellectual Property

All content, software, branding, graphics, and game assets on the fe77 Platform are the intellectual property of fe77 or its licensors. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial purposes only. Any reproduction, redistribution, or commercial exploitation of fe77 content without prior written consent is strictly prohibited.

9. Responsible Gaming

9.1 Commitment. fe77 is committed to promoting responsible gaming and minimising harm. Users are encouraged to view gaming on fe77 as a form of entertainment, not as a source of income.

9.2 Player Tools. The following tools are available to all fe77 Account holders directly from Account settings: (a) Deposit Limits — daily, weekly, or monthly caps on incoming funds; (b) Session Time Notifications — alerts after a defined period of continuous play; (c) Cooling-Off Periods — temporary account suspension of 24 hours to 6 weeks; (d) Self-Exclusion — indefinite or permanent exclusion from the Platform.

9.3 Underage Gaming Prevention. fe77 employs age-verification procedures at registration and reserves the right to conduct additional checks at any time. Users must not permit minors to access their fe77 Account. Parents and guardians are encouraged to use parental-control software to prevent underage access to online gaming platforms.

For full details of all tools and support resources, please visit our dedicated Responsible Gaming page.

10. Suspension & Termination

10.1 By fe77. fe77 reserves the right to suspend or permanently close any Account, with or without prior notice, where: (a) there is a breach or suspected breach of these Terms; (b) fraudulent or criminal activity is suspected; (c) the User is found to be under 18; (d) fe77 is required to do so by any applicable law, regulation, or competent authority; (e) the User's continued access poses a risk of harm to the User or the integrity of the Platform.

10.2 By the User. You may close your fe77 Account at any time by contacting support. Any remaining real-money balance will be returned to your last verified withdrawal method, subject to completion of KYC and applicable withdrawal conditions. Bonus funds are forfeited upon voluntary Account closure.

11. Limitation of Liability

The fe77 Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by applicable law, fe77 disclaims all warranties, express or implied, including without limitation any warranties of merchantability, fitness for a particular purpose, and non-infringement. fe77 shall not be liable for: (a) any loss of funds resulting from User negligence, including sharing of credentials; (b) any interruption, delay, or unavailability of the Platform caused by technical faults, maintenance, or circumstances beyond fe77's reasonable control; (c) indirect, consequential, or incidental losses of any kind arising from use of the Platform, including but not limited to loss of winnings, loss of data, or loss of opportunity. Nothing in these Terms shall limit fe77's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12. Privacy

The collection, use, storage, and processing of personal data in connection with your use of the fe77 Platform is governed by the fe77 Privacy Policy, which forms part of these Terms by reference. By accepting these Terms, you also acknowledge and accept the Privacy Policy.

13. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws applicable to fe77's operating jurisdiction. In the event of any dispute arising from or in connection with these Terms or your use of the fe77 Platform, the parties shall first attempt resolution through good-faith negotiation. fe77 provides a formal complaints procedure accessible through the support channel. If a dispute cannot be resolved through internal escalation, it may be referred to an appropriate alternative dispute resolution body as designated by fe77.

14. Amendments to These Terms

fe77 reserves the right to amend, update, or replace these Terms at any time. Notification of material changes will be communicated to registered Users via the email address on file or through a prominent notice on the Platform. Your continued use of the fe77 Platform following the publication of revised Terms constitutes acceptance of those revisions. If you do not agree to the amended Terms, you must cease use of the Platform and may request Account closure.

15. Contact

If you have any questions or concerns regarding these Terms and Conditions, please contact the fe77 support team via the 24/7 live chat available on the Platform, or by email at [email protected] (plain text — not a clickable link). Please include your registered Account username and a clear description of your query to assist with prompt resolution.